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Hotel Collections : Terms & Conditions
General
  1. The ‘Company’ means Arran Aromatics Limited. The ‘Purchaser’ means the person, firm or company whose order is accepted by the company.
Price
  2. The Company reserves the right unless otherwise stated, to invoice at the Company’s list price ruling at the actual date of despatch.
  3. All prices are quoted exclusive of VAT (where applicable,) at current rate.
Payment
  4. Payment is due strictly 30 days from date of invoice. The Company reserves the right to charge interest at 3% above the Bank of Scotland base rate on all overdue accounts.  
Delivery
  5. Delivery will normally be within ten 10 working days of receipt of order.
  6. The Company will use their reasonable endeavours to deliver goods promptly but accept no liability for delay in delivery from any cause.
  7. Non-delivery must be notified within 14 days of invoice receipt.
Carriage
  8. For UK mainland deliveries, order values below £300.00 exclusive of Vat will be subject to a Carriage Charge of £7.50.
Claims
  9. Breakages/shortages must be signed as such on receipt and notified to us within 3 days.
  10. No claim for damage can be accepted unless you have advised the carrier in writing. Consignments should be signed ‘ unchecked’ if this is the case.
Retention of Title
  11. Upon delivery of the goods to the Purchaser, the risk shall pass but the Company shall remain the Owner of them until such time as the Buyer shall have paid to the Seller the full price thereof.
Law
  12. Any dispute to be governed by Scottish Law.
Availability
  13. While we endeavour to maintain appropriate stock levels throughout the year, we regret that we cannot always guarantee to have every item in stock at any time and goods are therefore offered subject to availability. We do not send out small back orders unless specifically requested to do so.
Arran Aromatics Ltd; The Home Farm, Brodick, Isle of Arran, Scotland KA27 8DD
t. +44(0)1770 302595 f. +44(0)1770 302599
info@arranaromatics.com www.arranaromatics.com
Registered in Scotland No. 112087
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